Privacy policy

Unipacks LLC

Effective Date: May 23, 2026

Unipacks LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide

When you place an order or contact us, we may collect:

Name and contact information (email address, phone number)
Shipping and billing address
Payment information (processed securely via third-party payment processors — we do not store full card details)
Order details and purchase history
Communications you send to us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and browser type
Device information and operating system
Pages visited, time on site, and referring URLs
Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer service communications
Respond to your inquiries and support requests
Improve our website, products, and services
Detect and prevent fraud or unauthorized activity
Comply with legal obligations
Send promotional communications (only with your consent — you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Shipping carriers (e.g., USPS, UPS, FedEx) to fulfill your order
Payment processors to complete transactions
E-commerce platform providers (e.g., Shopify) that power our store
Email or marketing service providers (to send communications you have requested)
Law enforcement or government agencies when required by law

All third-party service providers are required to handle your information in a manner consistent with this policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it.

5. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at support@unipacks.com.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Unipacks LLC

Email: support@unipacks.com

Website: www.unipacks.com